General Terms & Conditions

TERMS OF USE

By accessing and utilizing this website, along with the range of products and services offered herein (collectively referred to as the 'Offerings'), you are subject to the subsequent terms, provisions, and notifications (referred to as the 'Terms of Use'). Your engagement with the Offerings signifies your consent to these Terms of Use, which might be periodically revised by us without prior notice. We recommend regular visits to this page to remain informed about any modifications that may have been implemented.

Your access to this website is granted temporarily, and we uphold the prerogative to withdraw or modify the Offerings without advance notice. We shall not be held accountable if this website becomes temporarily inaccessible at any point or for any duration. Periodically, some sections or the entirety of this website may be restricted from access without prior notification.

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PRIVACY MATTERS

These Terms of Use encompass our Privacy Policy, outlining the methods employed for handling your data. Upon using this website, you are agreeing to the processing of data as elaborated in the Privacy Policy. Moreover, you assert the accuracy of all data provided by you.


PROHIBITED ACTIVITIES

It is incumbent upon you to avoid any improper use of this website.

You are explicitly prohibited from: engaging in or promoting criminal conduct; transmitting or disseminating viruses, trojans, worms, logic bombs, or any other content that is malicious, technologically damaging, breaches confidentiality, or is in any way offensive or indecent; making unauthorized incursions into any facet of the service; compromising data integrity; causing inconvenience to other users; infringing on the proprietary rights of others; transmitting unsolicited advertisements or promotional content, colloquially known as 'spam'; or endeavoring to disrupt the functionality or performance of any computer system associated with this website or accessed through it.

We shall not be held accountable for any losses or damages stemming from distributed denial-of-service attacks, viruses, or any other technologically harmful content that may compromise your computer hardware, software, data, or other proprietary material due to your use of this website, including the download of any materials posted herein or on any linked website.

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INTELLECTUAL PROPERTY, SOFTWARE, AND CONTENT

The intellectual property rights tied to all software and content, which includes the Eclipse Games Puzzles Novelties identity and all other trademarks, trade names, and logos provided to you through or on this website, are under the ownership of Eclipse Games Puzzles Novelties or its licensors, and they are internationally safeguarded by pertinent copyright laws and agreements. All rights of this nature are held by Eclipse Games Puzzles Novelties and its licensors. The content furnished may be stored, printed, and displayed exclusively for personal use. However, you are not authorized to publish, alter, duplicate, replicate, vend, distribute, or otherwise duplicate or exploit, in any form, any of the content or reproductions of the content given to you or displayed on this website. Moreover, you are prohibited from utilizing such content in association with any commercial or business endeavour.


SALES TERMS

Upon placing an order, you recognize that you are entering into a sales contract with Eclipse Games Puzzles Novelties and are thereby obligated to adhere to the ensuing terms and conditions.

The availability of all orders is contingent upon stock availability and the confirmation of the order's price.

Dispatch durations might vary based on stock availability, and any assurances or portrayals concerning delivery times are subject to potential setbacks stemming from postal matters or force majeure, for which we shall not be held accountable. Please consult our Delivery Policy for additional insights.

To engage in a contractual agreement with Eclipse Games Puzzles Novelties, you must have reached the age of majority as per the laws of your state or province of residence. If applicable, you must have obtained the necessary consent to allow any minor dependents to use this website. You are required to possess a valid credit or debit card issued by a bank acceptable to us. Eclipse Games Puzzles Novelties retains the right to dismiss any request initiated by you.

Our Agreement

Upon placing an order, you will receive an acknowledgment email confirming the receipt of your order. It's important to note that this email does not constitute acceptance of your order. A contract for the acquisition of goods will only be formalized between us after we have successfully authorized your payment and debited your credit or debit card.

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Prices and Availability

While we make every effort to ensure the accuracy of all details, descriptions, and prices showcased on this Website, occasional errors (including processing or system synchronization errors) might occur. In the event that we identify an error in the price, listing description, or payment for any goods you have requested, we will promptly inform you. You will then have the choice to reaffirm your order at the correct price or for the correct item, or to cancel it. If we are unable to reach you, we will consider the order as cancelled. In such cases, if payment for the product/s has already been made, you will receive a complete refund in Australian Dollars (AUD).

Eclipse Games Puzzles Novelties retains the right to cancel an order it previously accepted, at any point prior to delivery and for any valid reason. Such instances could include, but are not restricted to:

Unavailability of services that Eclipse Games Puzzles Novelties had previously committed to providing;

Occurrence of an uncontrollable event, such as a storm, fire, flood, earthquake, terrorism, power failure, war, strike, or computer system failure, rendering Eclipse Games Puzzles Novelties incapable of fulfilling the services within a reasonable timeframe;

Identifying an error on the Website pertaining to a description, price, or image of the services, which wasn't detected prior to order acceptance;

Services requested are restricted by specific quantity limits as defined by us;

You request the cancellation of your order.

When applicable, prices include GST. Additional charges for delivery will be applied, and all costs will be transparently presented where applicable, forming part of the 'Total Cost' during checkout.

It's possible that our Services may contain typographical errors, inaccuracies, or other errors, and they might not be exhaustive or up-to-date. Consequently, we maintain the right to rectify any errors, inaccuracies, or omissions and to modify or refresh information without prior notice. We also reserve the right to reject any orders placed based on information within the Service that might contain errors or inaccuracies.

Eclipse Games Puzzles Novelties reserves the prerogative to alter prices without prior notification. We maintain the authority to amend or terminate Our Services (or any section or content thereof) at any time without prior warning.

Eclipse Games Puzzles Novelties will honor price matches for competitor products in accordance with our Competitive Pricing Policy.


Payment

Our website conducts transactions in Australian Dollars ($AUD). Payment options encompass Visa, MasterCard, PayPal. Upon confirming your chosen payment method and clicking β€œPlace Order,” the full order amount will be immediately debited from your designated payment source.

Eclipse Games Puzzles Novelties will not be held responsible for any currency conversion losses that may arise during the process of refund issuance or store credit, for reasons other than AUD.


Discount Codes

From time to time, we may offer promotional discount codes that could be applicable to certain or specific purchases made via this Website. The terms of use linked to any discount code will be indicated at the time of issuance. Due to system constraints, individual discount codes may not be used concurrently with other offers, unless explicitly stated at the time of issuance.


eGift Cards

eGift cards are available in electronic formats, conveyed via email. These certificates hold no cash value and cannot be exchanged for currency. No change or refund will be given for a purchase conducted with a gift certificate. Our gift certificates come with a validity period of three years from the date of issuance. eGift Cards might require up to 24 hours to be sent to the recipient's email address after online purchase. These certificates can be partially redeemed, and it's the responsibility of the certificate holder to use the complete value within the stipulated time frame. Any remaining balance will not be reimbursed or credited upon expiration. If the value of a purchase exceeds the available certificate balance, the holder must supplement the difference using an alternative payment method. Gift certificates are regarded as a mode of payment and cannot be applied to orders where additional payment options like PayPal, or another gift certificate are selected. Transactions involving multiple gift certificates cannot be processed on our Website, and the cumulative value of multiple certificates cannot be combined for a single purchase. Treat gift certificates as equivalent to cash. Eclipse Games Puzzles Novelties relinquishes any liability for lost or stolen certificates. Gift certificates are strictly non-transferable to anyone other than the intended recipient. The acquisition of gift certificates is ineligible for reward point accrual, and their purchase will not yield any reward points. Refunds for purchased Eclipse Games eGift cards are not provided.

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DISCLAIMER OF LIABILITY

The content showcased on this Website is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly indicated otherwise, to the maximum extent permissible by law, Eclipse Games Puzzles Novelties, along with its suppliers, content providers, and advertisers, hereby explicitly excludes all conditions, warranties, and other terms that might be implied by statute, common law, or equity. They shall not be held liable for any type of damages, including, but not limited to, direct, indirect, special, consequential, punitive, or incidental damages. These encompass damages related to loss of use, profits, data, or other intangible assets, impairment of goodwill or reputation, or the expense of procuring substitute goods and services. These potential damages arise from or are linked to the use, incapability to use, performance, or failures of this Website and any materials posted on it. This applies regardless of whether such damages were foreseeable or emerged from contract, tort, equity, restitution, statute, common law, or any other legal basis. This disclaimer does not impinge on Eclipse Games Puzzles Novelties' liability for death or personal injury due to negligence, fraudulent misrepresentation, or any other responsibility that cannot be excluded or limited under applicable law

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LINKS TO THIS WEBSITE

You are welcome to link to our Website, provided that you do so in a manner that is both fair and legal and does not detrimentally affect or exploit our reputation. The establishment of a link must not imply any form of association, endorsement, or approval where none exists.


Links may not originate from websites that are not owned by you.


The act of framing this Website within another site is strictly prohibited. We reserve the prerogative to revoke linking permissions without prior notification.

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LINKS FROM THIS WEBSITE

Should we provide links to other third-party websites, we assume no responsibility for the content contained therein and make no claims about the accuracy of such websites.


INDEMNIFICATION

By utilizing this Website, you commit to indemnify, safeguard, and exonerate Eclipse Games Puzzles Novelties, its directors, staff, contractors, agents, and affiliates from any and all claims, liabilities, damages, and/or expenses (including, but not limited to, legal fees) arising from your engagement with this Website or your infringement of these Terms of Use.


MODIFICATIONS

Eclipse Games Puzzles Novelties reserves the unrestricted right, at its sole discretion and without advance notice, to alter, eliminate, or modify the Offerings and/or any section of this Website.

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GRIEVANCES

We uphold an established grievance resolution process aimed at addressing disputes as they arise. Kindly notify our customer service team if you hold any concerns or comments.


WAIVER

Should you breach any of these conditions, our failure to take action will not relinquish our entitlement to exercise our rights and remedies in connection with that breach. We retain the prerogative to enforce our rights and remedies concerning that breach or any other instance where you violate these Terms of Use. Any waiver of any provision within these Terms of Use will be legally valid only if it is in writing and endorsed by Eclipse Games Puzzles Novelties.


APPLICABLE LAW AND JURISDICTION

These Terms of Use are to be interpreted in harmony with the laws of Sydney, Australia. In the event of any dispute or claim related to these Terms of Use, said dispute or claim shall be subject to the exclusive jurisdiction of Sydney, Australia.


SEVERABILITY

In the event that any provision within these Terms of Use is deemed invalid or unenforceable in a particular jurisdiction, efforts will be made to adjust the provision to render it valid and enforceable within that jurisdiction. If such adjustments are not feasible, the provision will be severed to the extent of its invalidity or unenforceability, while the remaining provisions of these Terms of Use remain unaffected and valid.


COMPLETE AGREEMENT

The aforementioned Terms of Use constitute the comprehensive agreement between the involved parties and supersede all prior and concurrent agreements between you and Eclipse Games Puzzles Novelties.

If you have any further questions or concerns please feel free to contact us through our help widget or contact us through: